Shipping policy

Order Processing

Orders are typically packed and dispatched within 1–2 business days of purchase. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Dispatch times may be slightly longer during peak periods, public holidays or promotional events.

Shipping Within Australia

Own Your Reno currently ships Australia-wide using Australia Post and other trusted delivery partners.

Standard Shipping

Standard shipping generally takes approximately 2–8 business days after dispatch, depending on your location. Delivery to remote areas may take longer.

Express Shipping

Express shipping generally takes approximately 1–5 business days after dispatch, depending on your location. Delivery to remote areas may take longer.

Delivery timeframes are estimates only and may be affected by carrier network conditions, weather events, public holidays and your location.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing tracking information so you can monitor the progress of your delivery.

Shipping Costs

Available shipping options and pricing are displayed at checkout before payment is completed.